FAQ
There's more to know

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How does selling my compressed EPS work through your platform?
You sign up and complete a short onboarding process. Together, we create a product card during a video call. You then choose how you want to sell: through the Marketplace, by sending requests for quotation to your own buyers, or with Assisted Sales from our team. Communication, bids, documentation and follow-up are all handled directly through the platform.
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Will I receive a fair price for my EPS blocks?
Yes. Your material is presented to several buyers at the same time, giving you a clear view of what the market is truly willing to pay. No middlemen, no price squeezing — just transparent bids based on quality and availability.
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How is the quality of my EPS assessed?
During the trial period, we create a product card together via video call. We look at aspects such as origin, colour, and material shape. Perfectly clean blocks are not required. If you choose a subscription, we visit you periodically for additional checks, helping you maintain consistent quality and build trust with buyers.
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How are transport, documentation, and payments arranged?
Once a bid is accepted, the platform automatically opens a group chat with everyone involved. The buyer arranges transport and documentation. You choose your payment term, with payment within 24 hours also available.
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How is EPS Recycling Partners different from traders or processors?
We do not buy your material and we do not make decisions on your behalf. We organise the sales process, bring buyers to the table and make bids transparent. You remain the owner, see every bid and decide on the price, buyer and transaction yourself. Our fees are fixed and transparent, with no hidden margin on the material price.
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What is the difference between Seller Basic, Your Buyers and Assisted Sales?
With Seller Basic, you sell through the open Marketplace: your EPS load is visible to all buyers on the platform, both nationally and internationally. With Your Buyers, you can also invite your own buyers and send requests for quotation through the platform. With Assisted Sales, we take full responsibility for the commercial process: we approach buyers, coordinate bids and manage the commercial follow-up. With every plan, you decide which bid to accept.
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Do I pay twice with Assisted Sales?
No. The monthly fee of €249 is credited against the success fee once a deal is completed. You therefore never pay both the subscription fee and the full success fee separately.
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How is the success fee calculated?
The success fee is calculated on the net sale price excluding transport, with no hidden margin on the material price.
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Can my buyers access the platform for free?
Yes. Buyer Access gives buyers, recyclers and processors free access to the platform, with no subscription or fixed fees. For direct requests for quotation through Your Buyers, the buyer pays no fees. A transaction fee only applies when purchasing through the Marketplace.
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Can I switch between plans?
Yes. You can scale up whenever you want. For example, start with Seller Basic to test the Marketplace, then move to Your Buyers when you want to bring your own buyer network onto the platform.
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Is there a no-obligation trial period?
Good to know: there are no fees for your first 3 transactions or first 3 months. After that, you can decide whether you want to continue with a paid subscription.
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Is there a minimum volume requirement?
There is no strict minimum, but buying and selling EPS is most attractive for full truckloads of compacted EPS blocks. As a guideline, that means volumes of around 10 to 12 tonnes.
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Is EPS Recycling Partners suitable for sellers outside Europe?
Yes. EPS Recycling Partners is particularly well suited to exporters outside Europe who are looking for access to European buyers. Examples of these export markets include the United States, Canada and South Africa.
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What does EPS Recycling Partners do with Assisted Sales?
With Assisted Sales, we actively approach buyers in our database. We position your material, qualify the interest of potential buyers, coordinate bids and manage the commercial follow-up. The final decision to sell always remains yours.
Come and meet us
Do you have any questions or want to know whether we can help with your EPS streams? Schedule a free, no-obligation introductory meeting with Bart and discover what’s possible.